01 / STANDARD
Basic excess
standard damage excess
Start with the standard amount that applies under the rental agreement, subject to the details of your quote.
CAR HIRE PROTECTION
Know what you could be responsible for and explore your protection options before you hit the road.
COOLANGATTA AIRPORT / SURFERS PARADISE

THE BASICS
An excess is the amount you may be responsible for under your rental agreement if the vehicle is damaged or another covered incident occurs.
OCR’s standard damage excess is $5,000. Your booking and rental agreement show the amount that applies to your hire. Depending on the circumstances, an excess may be payable even if the car was parked or another person caused the damage.
Choose an available excess reduction when you book and, for an additional charge, your applicable damage excess is reduced to the amount shown for that option. Eligibility, conditions and exclusions apply.
IMPORTANT DRIVER INFORMATION
OCR welcomes eligible drivers aged 21–24 and eligible P-plate drivers, subject to licence, vehicle and rental requirements. Learner permits are not accepted and all drivers must be listed on the rental agreement.
Some vehicle categories have higher minimum-age or other licence requirements. The booking quote confirms what is available for your rental.
Young-driver surcharge: Drivers aged 21–24 currently pay an additional compulsory $25 per day, separate from the rental price and selected protection.
P-plate bond: Eligible P-plate drivers must select the required cover above and provide a $1,000 bond. Tell us when booking if any driver holds a P-plate licence. Drivers aged 21–24 also pay the young-driver surcharge.
A bond is separate from the excess. Prices, eligibility and conditions may change; check your booking quote and rental agreement.

BEFORE YOU DECIDE
Every option has its own terms. Compare OCR’s agreement with any credit-card or independent cover you already have, and ask your provider for its policy wording.
Windscreen and tyre protection and roadside assistance may be offered separately when booking. A breach of the rental agreement or use by an unauthorised driver may affect protection and liability.
IF SOMETHING HAPPENS
Make sure everyone is safe and contact emergency services if required. Report any accident, theft, warning light or damage to OCR as soon as possible.
1 When safe, take photos and record the other party’s details.
2 Contact OCR and follow the reporting requirements in your rental agreement.
3 Do not arrange repairs or admit liability without OCR’s approval.
Call OCR 07 3327 3444 ↗GOOD TO KNOW
Need help choosing? Our Gold Coast team can explain the options shown for your rental.
OCR’s standard damage excess is $5,000. The amount applying to your rental, including any reduction selected, is shown in your booking and rental agreement. Vehicle-specific conditions may apply.
No. The excess relates to your responsibility under the rental agreement; a bond may be held as security. Your quote will show the bond and conditions that apply. Eligible P-plate drivers must provide a $1,000 bond.
That depends on your own policy and preferences. Some independent policies reimburse eligible costs after you pay the rental company; others work differently. OCR’s excess reduction applies directly under your rental agreement to eligible incidents, subject to its conditions. Check the terms of both before deciding.
Do not assume every item is included. Windscreen and tyre protection and roadside assistance may be offered separately. Check the inclusions, price and exclusions shown with your quote and agreement.
YOUR GOLD COAST RENTAL
Compare your vehicle and available protection options for Coolangatta Airport or Surfers Paradise.
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