EXCESS REDUCTION ON THE GOLD COASTCOOLANGATTA AIRPORT   ·   SURFERS PARADISE

CAR HIRE PROTECTION

Excess reduction,
explained.

Know what you could be responsible for and explore your protection options before you hit the road.

$5,000standard damage excess
Subject to your rental agreement and vehicle.

COOLANGATTA AIRPORT   /   SURFERS PARADISE

Illustration of a white hatchback with front-end damage on a coastal road
Illustrative image

THE BASICS

What is a rental car excess?

An excess is the amount you may be responsible for under your rental agreement if the vehicle is damaged or another covered incident occurs.

OCR’s standard damage excess is $5,000. Your booking and rental agreement show the amount that applies to your hire. Depending on the circumstances, an excess may be payable even if the car was parked or another person caused the damage.

Choose an available excess reduction when you book and, for an additional charge, your applicable damage excess is reduced to the amount shown for that option. Eligibility, conditions and exclusions apply.

01 Choose your car → 02 Review your options → 03 Check the final terms

CHOOSE WHAT SUITS YOU

Understand your options.

Available protection, daily price and remaining excess are shown with your vehicle quote. They can vary by vehicle, dates, hire length and driver eligibility.

01 / STANDARD

Basic excess

$5,000

standard damage excess

Start with the standard amount that applies under the rental agreement, subject to the details of your quote.

03 / MORE CHOICE

Zero-excess option

May be available

eligibility and conditions apply

Check your quote for available options and any remaining exclusions, fees or responsibilities.

A lower or zero excess does not necessarily cover every cost. Your selected option and the rental agreement set out the applicable conditions.

IMPORTANT DRIVER INFORMATION

Under 25 or on your P plates?

OCR welcomes eligible drivers aged 21–24 and eligible P-plate drivers, subject to licence, vehicle and rental requirements. Learner permits are not accepted and all drivers must be listed on the rental agreement.

Some vehicle categories have higher minimum-age or other licence requirements. The booking quote confirms what is available for your rental.

DRIVER & COVERDAMAGE EXCESS
Full licence, aged 21–24$32 per day protection
$1,000
Full licence, aged 21–24$49 per day protection
$500
Eligible P-plate driverRequired P-plate cover: $32 per day
$1,000

Young-driver surcharge: Drivers aged 21–24 currently pay an additional compulsory $25 per day, separate from the rental price and selected protection.

P-plate bond: Eligible P-plate drivers must select the required cover above and provide a $1,000 bond. Tell us when booking if any driver holds a P-plate licence. Drivers aged 21–24 also pay the young-driver surcharge.

A bond is separate from the excess. Prices, eligibility and conditions may change; check your booking quote and rental agreement.

Illustration of a damaged SUV near the coast
Illustrative image

BEFORE YOU DECIDE

Know what your cover actually covers.

Every option has its own terms. Compare OCR’s agreement with any credit-card or independent cover you already have, and ask your provider for its policy wording.

  • ✓
    Vehicle and driver eligibility
    Check the vehicle, named drivers, permitted roads and length of hire.
  • ✓
    Damage and common extras
    Check windscreens, glass, tyres, wheels, roof and underbody; keys, lockouts, towing and roadside assistance.
  • ✓
    Other circumstances and costs
    Check other vehicles, theft, weather, unidentified third parties, administration, recovery and loss-of-use charges.
  • ✓
    Credit-card requirements
    Check activation and payment requirements, claim limits, exclusions and the claims process.

Windscreen and tyre protection and roadside assistance may be offered separately when booking. A breach of the rental agreement or use by an unauthorised driver may affect protection and liability.

IF SOMETHING HAPPENS

We're here to help.

Make sure everyone is safe and contact emergency services if required. Report any accident, theft, warning light or damage to OCR as soon as possible.

1 When safe, take photos and record the other party’s details.

2 Contact OCR and follow the reporting requirements in your rental agreement.

3 Do not arrange repairs or admit liability without OCR’s approval.

Call OCR   07 3327 3444 ↗

GOOD TO KNOW

Questions, answered.

Need help choosing? Our Gold Coast team can explain the options shown for your rental.

What is OCR’s standard excess?

OCR’s standard damage excess is $5,000. The amount applying to your rental, including any reduction selected, is shown in your booking and rental agreement. Vehicle-specific conditions may apply.

Is excess reduction the same as a security bond?

No. The excess relates to your responsibility under the rental agreement; a bond may be held as security. Your quote will show the bond and conditions that apply. Eligible P-plate drivers must provide a $1,000 bond.

Do I need OCR’s option if I have other cover?

That depends on your own policy and preferences. Some independent policies reimburse eligible costs after you pay the rental company; others work differently. OCR’s excess reduction applies directly under your rental agreement to eligible incidents, subject to its conditions. Check the terms of both before deciding.

Are windscreens, tyres and roadside assistance included?

Do not assume every item is included. Windscreen and tyre protection and roadside assistance may be offered separately. Check the inclusions, price and exclusions shown with your quote and agreement.

YOUR GOLD COAST RENTAL

Ready for the road?

Compare your vehicle and available protection options for Coolangatta Airport or Surfers Paradise.

Find your car
Coolangatta / Currumbin Waters
27 Traders Way, Currumbin Waters QLD 4223
Surfers Paradise
70 Appel Street, Surfers Paradise QLD 4217
Talk to our team
07 3327 3444
admin@ocr-australia.com